1. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 10–15 business days, depending on your location.

2. Do you ship internationally?

Yes! AuraLisse proudly ships to customers worldwide. Shipping times may vary based on your country.

3. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package.

4. What payment methods do you accept?

We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.

5. Can I change or cancel my order?

If your order hasn't been processed yet, please contact us as soon as possible. We'll do our best to accommodate your request.

6. What if I receive a damaged or incorrect item?

We're sorry for the inconvenience. Please contact our customer support within 7 days of delivery with photos of the item and we'll arrange a replacement or suitable solution.

7. Are your products safe to use?

Yes. Our products are carefully selected for quality and designed for safe, everyday use. Please follow the instructions included with each product.

8. Do your products come with a warranty?

Some products include a manufacturer warranty. If applicable, warranty details will be listed on the product page.

9. How can I contact customer support?

You can reach our support team anytime by emailing support@auralisse.com. We aim to respond within 24 hours on business days.

10. Why should I shop with AuraLisse?

AuraLisse is committed to providing innovative beauty and personal care tools, secure shopping, fast shipping, excellent customer service and products that help make your daily self care routine easier and more enjoyable.