Shipping policy

Shipping Policy

At AuraLisse, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 15–20 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • United States: 10–15 business days

  • Canada: 12–17 business days

  • United Kingdom: 10–15 business days

  • Australia: 12–17 business days

  • Europe:10–15 business days

  • Rest of the World: 10–20 business days

Delivery times are estimates and may vary depending on customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 24 48 hours for tracking information to update.

Incorrect Address

Please ensure your shipping address is accurate before completing your purchase. AuraLisse is not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Lost Packages

If your package is delayed or appears lost, please contact us at support@auralisse.com. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team at support@auralisse.com. We're always happy to help.